Protect your group trip against cancellation
If you are organising a group trip, there is always a chance that something may happen that requires the trip to be cancelled or rescheduled unexpectedly. Suppose there is a strike on public transport while you are on the way to Schiphol airport, causing you to miss your flight. Or the trip does not go ahead because the conference the group was supposed to go to has been cancelled.
To protect yourself against the risk of having to cancel the trip, you can take out incentive/group travel cancellation insurance.
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What is cancellation insurance for incentive and group travel?
Our cancellation insurance ensures that the organiser of a group trip gets reimbursed for costs if the trip needs to be unexpectedly canceled or rescheduled due to things like strikes, natural disasters, hotel bankruptcies, or the death of someone who was supposed to join the trip. If additional costs are required to make sure the trip can still go ahead, the customer will also be reimbursed for those expenses by the insurer.

What is covered?
The insurance ensures that expenses are reimbursed in the event of:
- Cancellation of the group trip because of, for example:
- financial difficulties at a party involved in the trip (such as a hotel going bankrupt);
- unexpected strikes, for example in public transport or at the airport;
- the death of a trip participant;
- government intervention (such as closure of an airport or a change to travel advice).
- Having to postpone the trip.
- Having to reschedule the trip.
- Having to return earlier due to an unexpected circumstance.
- Extra costs you incur if you have to arrange replacement accommodation or transport to ensure the trip can still go ahead. For example, if you have to hire a bus because there is a strike on public transport.
- Liability This cover is included as standard in incentive and group travel cancellation insurance. If one of the trip participants causes damage to belongings or injury to persons, the costs are reimbursed.
Additional coverage
Group travel cancellation insurance can be supplemented by:
- Non-appearance cover.
If the trip has to be cancelled because an important person unexpectedly cannot go on the trip - for example, because he or she has fallen seriously ill - this cover ensures that the costs are refunded. If you want to take out non-appearance cover for certain people, you need to specify these people in advance. - Travel insurance.
This insurance ensures that the group is protected during the trip against all sorts of things that could go wrong. For example: accidents, theft, losing luggage, or things breaking.

For incentive trips
It’s a good idea to take out cancellation insurance for any type of incentive trip. From a staff trip to Seville to a company attending a conference in London. Professional organisers can take out the insurance on behalf of their client, but businesses going on a trip can also arrange the insurance themselves.
… and group travel
Cancellation insurance is not just for business trips. It is also a good idea to take out the insurance if you are organising a group trip as an individual. For example, if you're organising a city trip with your club, or if you go to a Formula 1 race abroad with a group of friends. In case something happens that forces the trip to be canceled, you’ll know that you’ll get the costs refunded.
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